Director, Laboratory Operations

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Req #: 11358
Division: Clinical / Professional Services
Employment Type: Full Time
Compensation Type: Salaried
Facility: John Peter Smith Hospital
Location: 1500 S. Main Street, Fort Worth, TX


Job Description:

Description: The Director of Laboratory Operations is responsible for leading and managing the day to day activities of the laboratory to assure operational excellence and maintain, standardize, monitor, and improve internal laboratory processes.

Typical Duties:

  1. Provides leadership and guidance in the execution of the short- and long-term goals that are aligned with the strategic vision of the Laboratory Medical and Executive Director.
  2. Ensure budgets and schedules are aligned with JPS leadership goals and responsible for the oversight of planning, staffing, budgeting, expense priority management, and recommendation and implementation changes of current methods.
  3. Work with Laboratory Managers, Supervisors and Leads to define, monitor and improve quality, efficiency and communication of clinical services through the evaluation of methods, performance and quality, and by recommending and implementing indicated changes.
  4. Ensures that the laboratory department maintains files and records according to state, federal, HIPAA, JCAHO, and JPS guidelines.
  5. Monitor and maintain inspection-readiness through regular auditing of clinical laboratory operations and records.
  6. Ensures through collaborative effort with appropriate nursing and physician leadership personnel in all Network laboratory testing sites and functions comply with laboratory regulatory standards, including but not limited to those established by CLIA88, CAP, JCAHO, OSHA, AABB, OIG, CMS, FDA, and maintain appropriate records and documentation.
  7. Provide leadership, guidance and coaching for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
  8. Directs and supports selection of personnel in assigned areas; conducts ongoing assessments and assumes responsibility for professional growth and development of staff to include a workforce staff plan for areas of responsibilities.
  9. Develops and implements monitoring processes to ensure that departments performance is consistent with the organizations metrics-based management performance system. Ensures that strategies and processes exist to maximize financial resource management, including development and achievement of financial performance objectives. Prepares and monitors annual budget to ensure appropriate performance against objectives; anticipates opportunities for new services and programs and reduction of expenses in the organization.
  10. Provides regular meetings and other forms of communication with reporting personnel and other affected staff members including daily huddles and/or internal customer rounding to assure awareness of operational and organization-wide issues.
  11. Performs personnel management functions i.e., assess qualifications, hiring, orient and train, supervise, assess skills and competence, evaluate performance, counsel and initiate termination.
  12. Maintains interactive communication with patients and families and effectively addresses conflict and opportunities for improvement. Facilitates the flow of communication within the area and across the network. Develops and updates policies and procedures.
  13. Performs other job related duties as assigned.



    Required Education and Experience:

  • Bachelors Degree in medical technology or a directly related discipline from an accredited college or university.
  • 3 plus years of clinical laboratory experience.
  • Preferred Education and experience:

  • 2 plus years of experience working with finance/budgeting, healthcare regulatory compliance topics and Hospital and Laboratory Information Systems.
  • Required Specific Licensure/Certification/Specialized Training:

  • Registration as a Medical Technologist (MT) American Society of Clinical Pathologists (ASCP).
  • Preferred Licensure/Certification/Specialized Training:

  • Medical Laboratory Technician (MLT) American Society of Clinical Pathologists (ASCP).

Location Address:
1500 S. Main Street
Fort Worth, Texas, 76104
United States


JPS Health Network is a $950 million, tax-supported health care system for Tarrant County in North Texas. Licensed for 578 beds, the network includes an acute care hospital andmore than 40 community-based clinics, including19 school-based clinics. John Peter Smith Hospital is home to Tarrant County’s first and only Level 1 Trauma Center, its only psychiatric emergency services site and has the largest hospital-based family medicine residency program in the nation. Our network employs more than 6,500 people.

Acclaim is our multispecialty medical practice group. Acclaim has over 300 providers serving the JPS Health Network in specialties ranging from primary care to general surgery and trauma. The Acclaim group has been formed around a common set of incentives and expectations supporting the operational, financial and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

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