Police Communication Officer/ Dispatch
Req #: 5411
Category: SUPPORT SERVICES
Division: Support Services
Employment Type: Full Time
Shift: Various/Rotating Shift
Compensation Type: Hourly
Facility: John Peter Smith Hospital
Location: 1500 S. Main Street, Fort Worth
JPS Health Network is a $950 million, tax-supported health care system for Tarrant County in North Texas. Anchored by a 537-bed acute care hospital, the network includes more than 46 community-based clinics, including 20 school-based clinics. John Peter Smith Hospital is home to Tarrant County’s first and only Level 1 Trauma Center, its only psychiatric emergency services site and has the largest family medicine residency program in the nation. Our network employs more than 6,500 people.
Acclaim is our medical practice group and is comprised of a multispecialty medical practice group designed to align clinical providers with a common set of incentives and expectations supporting operational, financial and clinical performance improvement.
For more information, visit www.jpshealthnet.org
To view all job vacancies, visit www.jpshealthcareers.org
Description: The Police Communications Officer is responsible for the operation of all equipment in the Police Communications office, to include CCTV, alarm systems, phones, and radio equipment. This position is also responsible for inputs into computer files (e.g., TCIC, NCIC, TLETS, and CAD), ensuring the information is passed on to the dispatched personnel, and or requesting personnel and all files are properly recorded and maintained. Typical Duties:
- Performs all other duties and activities appropriate with the knowledge and skills of the position, to include general office and clerical duties.
- Maintains qualification and competency on all communication equipment and systems authorized and used by the department.
- Ensures only authorized persons gain access to sensitive areas through the use of access control systems. Monitors, maintains, and operates all equipment utilized in the Communications Control Center. Responds appropriately to calls for service and dispatch personnel as needed.
- Documents and maintains records of all calls for service and assures that the data entry is completed.
- Ensures only authorized personnel access the Communications Control Center area.
- Maintains and operates TCTC, NCIC, TLETS, and other programs appropriately.
- Collects appropriate information for criminal/informational bulletins.
- Ensures radio utilization and radio traffic are conducted in accordance with Federal Communications Commission guidelines.
- Performs other related job duties as assigned.
Required Education and Experience:
- High School Diploma, GED or equivalent.
Preferred Education and Experience:
- Completion of a minimum of twelve (12) semester hours of college.
- 1 plus year experience in law enforcement telecommunications.
- 1 plus year experience with operation of office equipment, CCTV, alarm, access, and communications systems.
- 1 plus year experience in the application of control and annunciation devices.
Required Licensure/Certification/Specialized Training:
- Texas Basic Telecommunications Certification.
- TCIC/NCIC Full Access Certification.
- Valid state-issued Texas driver’s license.
1500 S. Main Street
Fort Worth, Texas, 76104